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    Friday, June 26, 2009

    Black Friday for Kempinsky's Hotels

    Logo-kempinsky Black Friday for Kempinski: The two houses Atlantic Hamburg, Berlin and Bristol are not  "Leading Hotels of the World" any more. The exclusive marketing organisation with headquarters in New York City. Reason: lack of quality standards.

    Kempinsky is not to happy about the situation as currently all houses undergoing substantial repairs and upgrades. A temporary exclusion should have been more appreciated.

    Such a decision should by the LHW's main office is not easily made, and even the $85.000 annual fees have been waved as the standards to not fit any longer within Leading Hotels of the World set rules. This is certainly a decision nobody would expect, the least Kempinsky.

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    German::

    Leadinghotels2 Schwarzer Freitag für Kempinski: Die beiden Häuser Atlantic Hamburg und Bristol Berlin sind vorerst keine „Leading Hotels of the World“ mehr. Die exklusive Maketingvereinigung mit Sitz in New York City schloss die unter erheblichen Renovierungsstau stehenden Hotels aus. Grund: mangelende Qualitätsstandards. Welche Mängel exakt zu diesem ungeheuren Vorgang führten, will man bei Kempinski ernst noch ergründen.

    Da die Sanierungsarbeiten im Atlantic Hamburg bereits im Gange seien und man für das Berliner Zweithaus (neben dem Adlon) mit dem Eigentümer über Renovierungen verhandele, dürfte es nur um einen temporären Ausschluss handeln, so eine Stellungnahme der Kempinski AG, Genf.

    Eine solche Entscheidung dürfte man sich im LHW-Hauptbüro nicht leicht gemacht haben, schließlich verzichtet man mit dem Zwangsausschluss auch auf Gebühren von mindestens 85.000 US-Dollar, die ein Mitgliedshaus im Jahr bezahlen muss. Umso schwerer wiegt der Rauswurf der beiden Hotels.

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    Monday, June 22, 2009

    Nigeria: We Can Turn Tourism Into Our Main Source of Revenue

    Nig_calabar_river_gov Everyone has seen the Director General of the Nigerian Tourism Development Corporation (NTDC) Otunba Olusegun Runsewe, in full traditional garb. Very few know that he is a veritable sports enthusiast who takes his physical fitness very seriously. Standing well over six feet without his cap, in full sports gear and newly broken sweat , he joins Morenike Taire for a chat after a round of golf at the delightful IBB golf course in Abuja (the best in West Africa and one of the best in Africa), he could easily be mistaken for a tourist rather than their chief host.

    "One must always make time for fitness", he prescribes as a preamble before dashing out for a round of lawn tennis. He exudes charisma and his popularity is palpable as calls of "Otunba, Otunba" rents the air as he passes from left and right. His skills in culture and hospitality are evident.Finally, Otunba Runsewe tells ALLURE what makes Nigerian tourism tick. Excerpts:

    Other countries have their icons such as the Eiffel Tower, the Statue of Liberty, the pyramids of Egypt. What do we have?

    We have to appreciate one fact. We started appreciating tourism a little bit late. Let's take a country like South Africa with 58 million people, they are generating 66million dollars per annum in tourism and any economy that generates such money develops economic strength of its people. Now, you're talking about landmarks.

    We have some definitely but they're not well celebrated. When you're talking about landmarks you first and foremost have to think about the strength of your people. You have a monument like the first prison in Africa which was located in 1901 in Lokoja. All the missionaries who came all the way from the Western parts who died in the North were buried in Lokoja.

    Also we had the first primary school in 1836 also in Lokoja. When you say tourism strength are you talking about ecotourism, cultural tourism, etcetera? To come back properly after this introduction to your question, when you talk about land marks, when we were growing up we had Cocoa House, but when the Cocoa House was on we had other landmarks too but they were not celebrated. Today we have Olumo Rock, today we have Tinapa, we have the Igunnu festival, we have Eyo, and we have the Black Heritage. All these are landmarks. It depends on our attachment to them. Until I became the DG of tourism there was no celebrated tourism. We must celebrate these things which are what we're now doing. I'm giving you small landmarks which are part of the strategy we're using to promote tourism.

    Were you in Lagos recently for the Eyo festival?

    I was outside Nigeria but let me tell you that I was extremely impressed when I saw CNN giving it a whole report and I saw the most colourful traditional outfits. To me it's one of the contents we need to celebrate and we need to take very seriously. What we've done now is; Eyo becomes a program that comes up at a particular time of the year where international, local, foreign, etcetera can come in to help build the economic strength of our people. If they want to buy Lagosians will sell it to them.

    I think there's a bit of a problem because while the international community generally approves things like this, a lot of Lagosians were hesitating to go because they consider it to have traditional connotations

    You mean demonic

    Yes.

    That was before. I managed one of the very first festivals, The Abuja Festival. Previously, before some particular masquerades come out you have to perform rituals. All these things are things of before. We're now talking of modern festivals. Eyo is now a modern festival. All those things that happened that time have now been reduced to the barest minimum or no longer there. What I can tell you is that there are new innovations, new approach to all these festivals unlike what obtained before.

    What are you doing to make sure these things are carried on even after a change of baton in government?

    The truth about this is that we have a problem with continuity but I can tell you some of these pronounced approaches_ take for instance the Agwugwu festival_ have come to stay. There's no way anybody can change certain things. We have now started to realize the benefits of these festivals to our economic development.

    Some people are complaining that to move within Nigeria is difficult. Obudu for instance. There are people who want to go but they say it's expensive, rather than go there why not go to London or somewhere in Europe?

    Obudu is a unique product and there's a cable car there and did you know that this cable car is one of the longest in the world. It's one of the best. That has definitely reduced the level of fear of people who come to Obudu unlike what it used to be. I agree with you, we could have been better on a rail line which is part of we're discussing.

    The governor of Cross Rivers state can tell you he's very open to modern development. We've had useful discussions with him and he's ready to develop tourism. Tourism is not a totally locally preached product. It has a lot of international input, that is, investment and we expect a lot of foreign investors to come into tourism. The governor is ready and very open to that. We have a reasonable level of things coming up.

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    For Obudu right now, we can do better than we're doing by providing a better transportation system and that's why we're introducing 300 new buses so that at the end of the day these buses are mainly for tourism not for regular commuting- no. Strictly for tourism. I believe that will give us a new look and a better approach.

    Further than that, what are your expectations in general for Nigerian tourism?

    We can turn tourism into our main source of revenue.

    We can?

    We can. 25 years ago, nobody gave Dubai a chance. It was a desert but when their then crown prince saw that there was danger for them he brought in some of the best Geologists in the world to check and test run the oil wells. By 2050 the oil will reduce. They took advantage of a whole lot of opportunities. Do you know they don't produce anything in Dubai but everything is sold there because the environment is right? Free Trade.

    My vision is for Nigeria to be the most preferred tourism destination in Africa.

    What does Dubai have that we can emulate?

    Dubai has a lot of things to emulate. Dubai has the will to promote tourism, Dubai has the opportunity, and they have the time to convince their people of the benefits of tourism. Dubai also has a good transportation system, good hotel, and environment. All these bring about making tourism easier to promote and that's what they have which I believe we also have but probably did not identify them on time or capitalized on them. We can have a change.

    Which is your favourite Nigerian destination? Which is your favorite out of Nigeria destination?

    They're all my favourites. My job is to promote all of them (laughs). Definitely, I'm not going to leave one for the other.

    What of outside Nigeria?

    Well, outside Nigeria, any place or country that promotes tourism in its totality would be an area I'd love to go to.

    Can you give an example?

    You mentioned Dubai earlier on. I like to go to Dubai. I like to go to South Africa. I like to go even to London. Any country that does well in tourism, it's my desire to go there because anytime I go I add one or two more things that we can add to our own structure to make Nigeria a better tourism destination.

    A lot of people talk about how tourism will be a big earner and everything but we really don't know how. Can you explain this?

    The truth about it is it's not easy for people to come straight and appreciate the benefit of tourism.

    How do the visits translate into naira and kobo?

    Of people coming here? Of course, everybody that comes stays in an hotel uses transportation, eats, drinks and everything. That would be the main thing. Business tourism is different. It's strait jacketed_ do your business and go back. We're talking of people that will come and shop, entertainment, who will go round to our theatres, to our film houses, discothèques and everything. Spend money. At the end of the day it empowers our strengths. If you go to most of the night clubs in Abuja, white men dominate them. I'm so happy about that because they enjoy themselves but they empower our economy.

    So, given a choice between going on holiday here at home or abroad, which would you pick?

    At home, of course. I'm the one working to develop our tourism and I must make sure it's done very well so if I now choose another destination outside my own it will be difficult for me to promote what I want to promote. that does not stop me from going to exhibitions. Tourism is one product you cannot sell on the abstract. You cannot sell it on your own. You need to sell it by moving from one place to another.

    What of the cultural aspect? There's something that has always bothered me. For instance, there's this place in Badagry_ the point of no return and all. I've always had a problem with celebrating that. What is its value?

    You see, the marketing of these destinations depend on your approach or your ability to convince your target audience. Let me give you an example. We have the Ikogosi spring waters where the hot and cold waters mix.

    It has not been well celebrated. If you get that in India for instance, the whole world will know there's something to see.

    So what we need to do with such products is to identify it and then draw up a strategy of marketing it. The beauty of tourism is you don't use the same strategy to promote all products. You have different strategies for different products, so that is one product that needs its own strategy to develop.

    Does it not have a negative connotation because of the slavery thing?

    There's nowhere in the world that there's no history of people. If slavery is part of what we're selling, why not? There is no river that has flown all through without having history of something being inside. It's a river. We must identify the product and sell it properly. The more people come the more they can be part of it.

    People say you're flamboyant. Is this true?

    Once you're a public figure you're perceived in different dimensions by different people. I love our traditional dress. I will borrow from the late chief MKO Abiola : once you climb your father's throne, the younger ones are praying for your death, because the throne is only one.

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    Barceló chief sees dismal summer

    Barcelo_SimonPedro Spain’s tourist outlook for the summer is dismal with sales dropping between 5 and 10 percent as vacationers cut back on spending and the length of hotel stays, predicted Simón Pedro Barceló, president of Barceló Corporación Empresarial hotel and travel group.

    “This year is going to be very difficult as we’ve already seen from the 20-percent fall in industry sales during the first four months of the year, which was the low season,” Barceló said at an economic conference in the Spanish capital.

    While the total decline in sales for 2009 could be between 10 and 15 percent compared to the previous year, Spain won’t see such a pronounced drop as last year when tourism spending was estimated at 30 percent less than in 2007, he said.

    “People will still go on vacations this year, however their holidays might be shorter or they won’t go as far,” he said. “The problem is, no one really knows.”

    Spain’s industry ministry recently reported tourism spending was off more than 7 percent from the same period last year and visitor numbers from major generating markets also are down, especially from Britain, where the weak pound-to-euro exchange rate is harming continental destinations.

    Barceló, the third-largest hotel operator in Spain and the 24th largest in the world, currently owns, rents or manages 187 hotels worldwide, as well as a travel agency chain and other tourism-related businesses.

    Barceló praised the Spanish government’s efforts to attract quality tourism, which officials describe as big spenders who want to experience the delights of the country’s heritage, culture and gastronomy instead of the low market sea-and-sand crowd.

    “But I believe the only bad tourist is the one who doesn’t come to Spain,” he joked.

    Regarding Barceló’s foreign properties, the president said the company was experiencing very difficult moments with low occupancy and a big loss of activity, citing Mexico, where occupancy was around 20 percent last month, which he blamed largely on the H1N1 flu scare.

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    Because of the decline in earnings, the group had reduced its investments this year to €100 million (US$139 million), a 75percent drop from the €400 million (US$558 million) it spent in 2008, Barceló said.

    “That’s an important cut-back, but you have to remember in 2007 and 2008, we made the biggest investments in the company’s history,” he added.

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    Disney recruits in London

    Disneyland PAris 2 Disneyland Paris is bringing its Europe-wide recruitment campaign to London this week to source jobs in sales, hotel and hospitality. This year, nearly 7,000 jobs are available in diverse professions at the theme park.

    British employees represent the third largest community at Disneyland Paris, after French and Italians.

    Selected candidates can sign contracts for the summer, Halloween or Christmas seasons, as well as being given the potential opportunity to sign on open-ended contracts from September [2009].

    According to a press statement, the only requirement is a minimum age of 18 and conversational French. “Disneyland Paris seeks quality candidates who believes in the company ethos of service excellence at all times,” the statement said.

    In total, Disneyland Paris includes 54 attractions, 56 shops and 69 themed restaurants.

    Potential candidates can sign up on its new recruitment website: www.disneylandparis-casting.com

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